Potential new member Charles stopped by the Laboratory to use the soldering station. Seems he tried an external antenna on his Samsung phone and the connector broke on him. This external antenna connector bypasses the internal antenna, so when it broke the phone could no longer use the 4G LTE antenna! Thus Charles was stuck with only 1x service (teh suck!). Charles used the Labs microelectronics station to desolder the broken connector. He then bridged the circuit with a bit of wire. Service went from 1x to 4G with 3 bars with this simple fix.